The second-hand marketplace Shoppers Voice Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its size classifications for female and kids' apparel without notifying all users about the change.
Social Media Reaction
Many shoppers and sellers are posting online claiming that product pages now present a different size category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and manually change the size when needed, resulting in member annoyance.
Sizing System Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the service retracted a modification to its shipping options after backlash from users.
